Support for your

Robot Vacuum Cleaner

Fault F5

Fault F5 appears on the robot vacuum cleaner display.

Remove and clean the roller brush as follows:

Remove the dust box.
Place the robot vacuum cleaner upside down on a level, clean surface.
Remove the roller brush cover.
Remove the roller brush.
Use a pair of scissors to cut any threads or hairs that have wound themselves around the roller brush. To guide the scissors, move along the guide track in the roller.
Remove the threads and hairs with the comb end of the cleaning brush.
Replace the roller brush. Make sure you position it carefully.
Lock the cover, making sure it clicks into place. Make sure you position it carefully.
Reinsert the dust box into the robot vacuum cleaner.
To achieve the best possible cleaning results, replace the roller brush with a new one after 1 year.

If the fault persists, please contact us or book a repair appointment online.

Remove the roller brush and clean the bearing points as follows:

Pull the bearing cover off the roller brush and remove any threads or hairs that have wound themselves around the bearing.
Reinstall the bearing cover, making sure it clicks into position.
Replace the roller brush. Make sure you position it carefully.
Lock the cover, making sure it clicks into place.
Reinsert the dust box into the robot vacuum cleaner.
To achieve the best possible cleaning results, replace the roller brush with a new one after 1 year.

Remove and clean the Corner Brushes as follows:

Place the robot vacuum cleaner upside down on a level, clean surface.
Using both hands, take hold of two opposite elastic Corner Brush holders and pull them upward to remove them.
Remove threads and hair using the wiper which is located on the bottom of the cleaning tool.
Hold the wiper over a bin and press the button at the top of the wiper several times until all threads and hair have fallen out.
Press the two cleaned Corner Brushes carefully onto their pins until they audibly engage.
Pay attention to the L and R markings.
To achieve the best possible cleaning results, replace the Corner Brushes with new ones after 1 year.