When you buy a Miele appliance, you choose longevity and the best in quality. If, however, you require any help, Miele Customer Service can provide rapid and reliable assistance.

Self-Help Tool

Use our self-help tool to find answers and suggested solutions that could enable you to solve many appliance problems independently.

Free of charge

Remote Assist​

The thorough fault diagnosis and step-by-step instructions provided by our technical experts can help to rectify many appliance issues remotely.

$ 59

Arrange a Service Call​

Would you like to book a repair appointment with one of our qualified technicians? We will happily take your repair order online or by phone.​​

Cost based on time & effort

Your partner for all of your servicing needs


Excellent service

The quality of our customer service is assessed regularly by utilizing customer surveys. The driving mission of ‘Immer Besser’ puts Miele on a constant quest for continual improvement, seeking out opportunities to add value, increase efficiency and develop stronger relationships.

We are always close by

A comprehensive network of factory-trained Miele and independent service technicians ensure that your appliance will be repaired as quickly as possible.

The equipment in our service vehicles has been carefully thought out

Our factory service technicians not only possess the required know-how, but are also equipped with the correct tools and spare parts to ensure your appliance gets repaired on the first visit.

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Miele original spare parts

Extended Warranty