Care & Cleaning Products
Frequently asked questions
Regular care and maintenance help keep your Miele appliances performing as intended.
Miele offers product-specific cleaning and maintenance guidance, genuine Miele care products, and professional maintenance services for eligible appliances and locations.
Professional maintenance may include inspections, functional checks, cleaning, and recommendations to help maintain appliance performance.
To learn more about the care and maintenance options available for your appliance, explore care & maintenance options above or contact Miele Customer Service.
Coffee Care is a professional maintenance service specifically for Miele coffee machines. Built-in coffee machines are serviced in your home by a Miele technician, while eligible freestanding coffee machines are serviced at a Miele workshop using a prepaid shipping label or by a Miele technician in your home. For other Miele appliances, explore care & maintenance options above for product-specific cleaning guidance and available support options.
The services performed depend on your appliance and the maintenance offering selected. A professional visit may include an appliance inspection, functional checks, cleaning, and care recommendations. Before booking, Miele will explain which services are included for your appliance.
Regular care and maintenance can help keep your Miele appliance performing as intended and may help identify issues before they become more serious. However, maintenance cannot prevent every breakdown or guarantee that repairs will never be needed.
Maintenance services are intended for appliances that are operating normally. If your appliance has a fault, error message or performance issue, please tell Miele before booking so we can help determine whether a repair appointment would be more appropriate.
To learn about professional maintenance options for your appliance, explore care & maintenance options above or contact Miele Customer Service. For coffee machines, you can also explore Coffee Care to see the service options available for built-in and freestanding models.












