SearchFind a store
Support for yourCoffee

Milk pipework not cleaned in Clean the milk pipework program

The milk pipework is not cleaned in the Clean the milk pipework maintenance program.

The milk system has not been sufficiently cleaned. The milk pipework is clogged with dried milk deposits.

Clean the milk system at least once a week.

Make sure you follow the “Cleaning and care” section of the operating instructions.

Also clean the milk system parts in the dishwasher from time to time.

Alternatively, soak all parts of the milk system, especially the silicone plug, overnight in warm water and a little liquid dish soap once a week.

Rinse all parts of the milk system under running water.

Make sure there are no milk residues left on the individual parts of the milk system before reinstalling all the parts of the milk system.

The silicone plug is damaged or the balls are missing.

The silicone plug contains 2 white balls which are essential to the functioning of the milk system.

Pointed objects such as needles or cleaning brushes may damage the silicone plug and the balls inside. The silicone plug may lose its function. Do not use pointed objects such as needles or cleaning brushes to clean the silicone plug. Always remove the silicone plug first before cleaning the rinse valve body with a cleaning brush or similar utensil. Do not move or remove the white balls in the silicone plug.

Please contact Miele Customer Service.

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

For effective yet gentle cleaning of the milk pipework, the Miele cleaning agent for milk pipework is recommended. The cleaning agent removes all traces of milk protein and fat, and is supplied in pre-portioned sticks for easy and safe dispensing. Top care for many years of reliable service.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us