Support for yourRobot Vacuum Cleaner

Robot vacuum cleaner returns immediately to base station

The robot vacuum cleaner returns immediately to the base station. The robot vacuum cleaner moves out of the base station, then drives round in a circle once and returns to the base station. This action may also repeat itself once.

Bumper is heavily soiled; see image.

Clean the bumper using a soft, dry, or slightly damp cloth.

If the fault persists, please contact us or book a repair appointment online.

Docking station is on carpet, appliance does not leave safety zone.

Move the docking station to a hard floor.

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Book a technician

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Use our contact form to describe your request. Miele Service will get back to you as soon as possible.