Support for your

Robot Vacuum Cleaner

Robot vacuum cleaner returns immediately to base station

The robot vacuum cleaner returns immediately to the base station. The robot vacuum cleaner moves out of the base station, then drives round in a circle once and returns to the base station. This action may be repeated one more time.

The impact protection (bumper) is heavily soiled.

Position | Impact protection | Robot vacuum cleaner

Clean the impact protection (see figure) with a soft, dry, or slightly damp cloth.

The base station is on carpet, the robot vacuum cleaner does not leave the safety zone.

Place the base station on a hard floor.

If the fault persists, please contact Miele Service.

Manual finder

Here you will find the operating instructions for your Miele appliances.

Find your manual

Book a technician

We will happily take your repair booking online.

Schedule a service call

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.