The smart feature is deactivated on your oven.
Check whether the camera and food recognition feature are activated in the oven settings.
If you cannot find the “Food recognition” menu option or the option has already been activated, switch the oven off and back on again.
Also check whether your oven is connected to your Wi-Fi.
If the problem persists, briefly disconnect the oven from the power supply and then switch the oven back on.
You will find more information on activating the Smart Food ID feature in this article: “Wie aktiviere ich Smart Food ID (SFID)?.”
If food recognition is still not working, contact Miele Service.
A description of the problem will be forwarded to our experts who will get in touch with you.