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Fault F11 (G 7xxx and G 5xxx Discovery from year of manufacture 2019 onward)

The dishwasher display shows fault F11 and there is water in the wash cabinet (G 7xxx and G 5xxx Discovery from year of manufacture 2019 onward).

The drain pump cover is positioned incorrectly in the dishwasher.

Remove the drain pump cover. Proceed as follows:

  • Ensure that the catch on the cover fully engages.

  • Press the catch of the drain pump cover inward (1).

  • Tip the cover inward to release it (2).

Reinstall the cover by pushing down.

Make sure that the cover is flush with the edge.

The drain pump is blocked. Water is flowing back into the wash cabinet. There is a drain fault.

Clean the drain pump. Proceed as follows:

  • Switch off the dishwasher and unplug the electrical plug.

  • Remove the lower spray arm.

  • Remove the filter combination from the wash cabinet.

  • Scoop the water out of the wash cabinet using a small container.

  • Clean the drain pump cover. Proceed as follows:

    • Risk of injury from glass splinters.

      It is especially difficult to see glass splinters in the drain pump.

    • Press the catch of the drain pump cover inward (1).

    • Tip the cover inward to release it (2).

    • Clean the cover under running water and remove any foreign objects.

    • Take care when cleaning the drain pump.

  • Clean the drain pump. Proceed as follows:

    • Press a small sponge through the drain pump impeller.

    • Carefully remove any foreign objects from the drain pump.

    • Check the drain pump impeller by manually turning it.

  • Reinstall the cover by pushing down.

    • Ensure that the catch on the cover fully engages.

    • Make sure that the cover is flush with the edge.

  • Reinstall the filter combination correctly.

    • Ensure that the filter combination lies flat in the base of the wash cabinet.

  • Reinstall the lower spray arm.

  • Start the wash program again.

  • Check whether the water has been pumped away.

If the fault persists, please contact Miele Customer Service.

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