Support for yourCordless Stick Vacuum Cleaner

Middle indicator flashing quickly (Triflex)

The middle indicator on the vacuum cleaner is flashing quickly. The motor has overheated.

The fine dust filter and/or the prefilter is soiled. (Triflex HX1)

The fine dust filter and a prefilter are located in the dust container. Clean the fine dust filter at least once a month and the prefilter as required.

Remove the dust container.

Empty the dust container over a trash can.

Clean the fine dust filter:

Pull the fine dust filter up to remove it.
Risk of damage caused by incorrect cleaning.
The fine dust filter can become damaged and be less effective as a result.
Do not clean the inside of the fine dust filter.
Do not use pointed or sharp-edged objects for cleaning.
Do not brush the fine dust filter.
Hold the fine dust filter over a trash can.
Empty the fine dust filter by carefully tapping the rubberized lower edge.
Turn the fine dust filter slightly while you do this to free the dirt from all of the crevices.

Clean the prefilter:

Remove the prefilter by pulling it upward.
Unlock the motor protection filter by turning it counterclockwise and lift it upward to remove it.
You do not need to clean the motor protection filter. It can be removed so that the inside of the prefilter is easier to reach.
Risk of damage caused by incorrect cleaning.
The prefilter can become damaged and be less effective as a result.
Do not use liquid dish soap or any pointed or sharp-edged objects for cleaning.
Use a tool like a fine cleaning brush to clean the inside of the prefilter thoroughly.
Carefully knock the dust out of the prefilter over a trash can.
After cleaning the prefilter, place the motor protection filter back into the prefilter securely, making sure it is properly positioned.
Lock the motor protection filter by turning it clockwise as far as it will go.
Replace the prefilter in the dust container.
To do this, line up the guide lines on the two sections and turn the dust container lid back to its original position.
Close the flap at the bottom of the dust container, making sure it clicks into place.
Once it is clean, replace the fine dust filter in its position in the dust container.
Replace the dust container on the PowerUnit connector.

The fine dust filter and/or the prefilter is soiled. (Triflex HX1 facelift; HX2)

Remove the dust container.

Empty the dust container over a trash can.

Remove the fine dust filter and prefilter:

Turn the lid of the dust container beyond the stop until the arrow tips are aligned at the top a.
Remove the prefilter by pulling it upward b.
Twist the fine dust filter counterclockwise by ten 180° turns. Use the recesses to help you.
You will hear an operating noise, which is a normal part of how the ComfortClean function works.
Twist the fine dust filter clockwise. Use the recesses to help you.
Remove the fine dust filter.

Clean the fine dust filter:

Risk of damage caused by incorrect cleaning.
The fine dust filter can become damaged and be less effective as a result.
Do not clean the fine dust filter with water and avoid cleaning the inside. Do not use pointed or sharp-edged objects for cleaning. Do not brush the fine dust filter.
Hold the fine dust filter over a trash can.
Empty the fine dust filter by carefully tapping the rubberized lower edge.
Turn the fine dust filter slightly while you do this to free the dirt from all of the crevices.

Clean the prefilter:

Risk of damage caused by incorrect cleaning.
The prefilter can become damaged and be less effective as a result.
Do not clean the prefilter with water. Do not use pointed or sharp-edged objects for cleaning.
Clean the prefilter with the dust brush (3) supplied or with a dry cloth.

Reinstall the fine dust filter and prefilter:

After cleaning the fine dust filter and prefilter, reinsert the former into the latter by pressing the round cap on top of the fine dust filter down as far as it will go.
To continue achieving the best possible cleaning results, replace the fine dust filter (HX FSF-2) with a new one after approx. 3 years.
Reinsert the prefilter in the dust container.
To do this, line up the guides (arrows) and turn the prefilter back to its original position.
Close the dust container flap, making sure it clicks into place.
Replace the dust container on the PowerUnit connector.