Support for yourCoffee

Water not coming out of spouts

Water is not coming out of the spouts on the coffee machine.

The chromium steel brew unit filters are soiled.

Clean the chromium steel brew unit filters and then carry out cleaning using the cleaning tablets.

1. Cleaning the chromium steel filters:

  • Unlock the brew unit and pull it out of the coffee machine.

  • When you have removed the brew unit, do not change the position of the handle on the brew unit.

    Otherwise the brew unit cannot be reinserted.

  • Clean the brew unit by hand under warm running water without using any cleaning agent.

  • CM xxx and CVA 7xxx:

  • Wiping filters | Brew unit | CM xxx and CVA 7xxx coffee machine
  • CVA 5xxx and 6xxx:

  • Wiping filters | Brew unit | CVA xxxx coffee machine
  • Wipe any coffee grounds off the filters (see arrows).

  • Dry the funnel to prevent ground coffee from sticking to it the next time a coffee is made.

  • Clean the interior of the coffee machine. Use a vacuum cleaner to remove dry ground coffee residues.

2. Cleaning using the cleaning tablets (degreasing the brew unit):

  • CM xxx and CVA 7xxx:

  • Inserting cleaning tablet | Brew unit | CM xxx and CVA 7xxx coffee machine
  • Drop a cleaning tablet into the top of the brew unit (arrow).

  • Slide the brew unit with the cleaning tablet into the coffee machine and lock the brew unit.

  • Close the door of the coffee machine.

  • Clean the brew unit with the cleaning tablet for degreasing using the Degrease brew unit or Clean brew unit maintenance program.

  • CVA 5xxx and 6xxx:

  • Slide the brew unit into the coffee machine and lock the brew unit.

  • Close the door of the coffee machine.

  • Select the Degrease brew unit maintenance program in the Maintenance area under Main menu.

  • Inserting cleaning tablet | Brew unit | CVA 6xxx coffee machine
  • When the display shows Insert cleaning tablet in ground coffee chute and close, remove the cover for the ground coffee chute and open the lid for the ground coffee chute.

  • Place the cleaning tablet in the ground coffee chute.

  • Close the lid for the ground coffee chute, replace the cover for the ground coffee chute, and close the appliance door.

  • Follow the instructions on the display.

  • When the display shows Process finished, confirm the message with OK.

Then carry out cleaning using the cleaning tablets.

To clean the chromium steel brew unit filters and carry out cleaning using the cleaning tablets, proceed as follows:

For thorough and gentle cleaning of your coffee machine, we recommend Miele products which also care for your appliance at the same time.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us