Support for yourWasher

Powder detergent left in detergent drawer

There is powder detergent left behind in the detergent drawer. A large proportion of the detergent does not get flushed through during dispensing.

The detergent drawer is dirty.

Pull out the detergent drawer until a resistance is felt.

Press the release catch.

Remove the detergent drawer.

Clean the detergent drawer with warm water.

Use a bottle brush to remove detergent residue and limescale from the nozzles inside the detergent drawer.

Clean the water inlet filter.

Select a program that uses more water (Water plus).

Clean the detergent drawer as described above.

In the future, add powder detergent to the compartment first, and then add the water softener.

The washing machine must stand perfectly level on all 4 feet to ensure safe and proper operation.

The 4 adjustable screw feet are used to level the washing machine. All of the feet are screwed in when the machine is delivered.

Using the wrench supplied, turn the counter nut (2) in a clockwise direction.
Then turn the counter nut (2) together with the foot (1) to unscrew.
Use a level to check that the washing machine is level.
Hold the foot (1) securely with a pipe wrench.
If the counter nuts are not screwed tightly against the housing, the washing machine may move around during operation.
Turn all 4 counter nuts until they sit firmly up against the housing, including the ones for the feet that have not been unscrewed.
Turn the counter nut (2) again using the wrench supplied until it sits firmly up against the housing.