Support for yourWasher

Laundry/washing machine smells unpleasant

The laundry or the washing machine smells unpleasant.

Washing machine is soiled.

Run a 205°F (95°C) wash program and add some machine cleaner.

Make sure that you wash at a temperature of at least 165°F (75°C) at least once a month.

Do not use color detergent or liquid detergent all the time. Alternatively, add bleaching agent regularly.

Unfamiliar detergents may produce a different odor.
Using unfragranced detergents, soap nuts, or mechanical alternatives to detergent may cause the washing machine or laundry to smell unpleasant.

Try a different detergent.

The incorrect amount of detergent was dispensed.

Check the detergent amount dispensed. The dispensing quantity will depend on the degree of soiling of the laundry, load size, and water hardness.

Use dispensing aids, (e.g., dispenser balls) if these are supplied with the detergent, particularly when using liquid detergent.

The incorrect dispensing quantity has been set for automatic detergent dispensing.

Check the standard dispensing quantity.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us