Support for yourWasher

Laundry has gray stains

There are gray stains on the laundry after washing.

Hair care products, body care products, or contact lens solutions often contain the ingredient polyquaternium. Polyquaternium can cause gray stains on the laundry during the wash process.

Once they have formed, these gray stains can no longer be removed from the laundry.

Please check all care products used in your home for the ingredient polyquaternium.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us