SearchFind a store
Support for your

Washer

Washer

Fault F35 or door release

The washing machine display shows fault F35, Door release, contact Miele Service, or The door lock is jammed. Contact Miele Service. The door could not be unlocked or the drum could not be unlocked on the top loader.

There is a technical fault.

Disconnect the washing machine from the power supply. Unplug the electrical plug of the appliance or switch off the breaker.

Wait at least 2 minutes before reconnecting the washing machine to the power supply.

Then switch the washing machine on again.

If the fault persists, please contact Miele Service or book a repair appointment online.

Remove the laundry from the drum by means of the emergency release. For additional information on the emergency release, please refer to the operating instructions.

Additional media

Play video
Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us