Miele Washer | The fill level indicator of the TwinDos system cannot be reset on the washing machine. You are adjusting the settings on the washing machine without using the Miele app. The fill level can be corrected in the Miele app under Washing machine > Status > Fill level correction.

After seeing the message “Cartridge 1 empty”, you have replaced the phase 1 cartridge and want to replace the phase 2 cartridge at the same time. When the phase 1 cartridge – which was reported as empty – is replaced, the value is automatically set to “Full” once the “Do you want to change the chemicals?” message is confirmed. Although a new phase 2 cartridge has been inserted, you have not been able to reset the fill level for the phase 2 cartridge.

In the Settings menu, change the detergent type to, e.g., multi-purpose detergent, under TwinDos/Detergent type.

Save this setting.

Turn off the washing machine using the program selector .

Turn the washing machine back on using the program selector .

Change the detergent type back to “Phase 1 and phase 2”.

Turn off the washing machine using the program selector .

Turn the washing machine back on using the program selector .

After the detergent quantity settings have been set, the fill level is corrected to “Full”.

This is subject to a full cartridge being inserted.

You can also set the phase 1 cartridge to “Full” by following the same steps.