Fault F4

Clean both drive wheels on the robot vacuum cleaner.

Check that the drive wheels can be rotated manually.

If the fault persists, please contact us or book a repair appointment online.

Remove all objects obstructing the surface to be cleaned and restart the robot vacuum cleaner.

If the fault keeps reoccurring in the same place, move the robot vacuum cleaner’s charging station 5 cm to the left or right to modify the cleaning routes taken by the robot vacuum cleaner.

Remove these objects and clean the roller brush as follows:

• Remove the dust box.

• Place the robot vacuum cleaner upside down on a level, clean surface.

• Remove the roller brush cover.

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• Remove the roller brush.

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• Use a pair of scissors to cut any threads or hairs that have wound themselves around the roller brush. To guide the scissors, move along the guide track in the roller.

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• Remove the threads and hairs with the comb end of the cleaning brush.

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• Replace the roller brush. Make sure you position it carefully.

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• Lock the cover, making sure it clicks into place. Make sure you position it carefully.

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• Reinsert the dust box into the robot vacuum cleaner.

• To achieve the best possible cleaning results, replace the roller brush with a new one after 1 year.

Use the magnetic strip supplied to isolate this area or lock this area for cleaning in the app.