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Cannot remove PerfectFresh Pro drawer

The PerfectFresh Pro drawer cannot be removed from the refrigeration appliance.

The PerfectFresh Pro drawer clips into position at the back with the telescopic runner. It must be unclipped for removal.

Pull the drawer all the way out.

Take hold of the left-hand side of the drawer with both hands and pull the drawer up and forward to unclip it.

Repeat on the right-hand side.

The drawer is unclipped.

Pull the drawer firmly forward and out.

Push the telescopic runners fully back into the refrigeration appliance to protect them against damage.

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