Support for yourFashionMaster

Descaling does not start

The descaling process for the steam ironing system does not start.

The iron or Steamer is connected.

Remove the electrical plug of the iron or Steamer from the steam connection.

The  (Descale) button has not been pressed for long enough.

Press and hold the  (Descale) button until the Descale indicator lights up yellow.

Descaling is not yet required.

The descaling process can only be started when the  (Descale) indicator light is flashing or lit.

When there are approximately only 2 hours of operation remaining until the next descaling process is due, the  indicator light starts flashing. The  (Descale) indicator light flashes faster and faster as the time counts down.

If the  (Descale) indicator lights up continuously, you must carry out descaling the next time the appliance is switched on.

Use the steam ironing system until the  (Descale) indicator light starts flashing.

Press the  (Descale) button.

See the operating instructions for more information on descaling.

There is a fault with the appliance.

Please contact Miele Customer Service.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us