Support for your

Cooktop

Food not cooking

The food in the pan is barely heating up or is not heating up at all.

Large quantities of food are being cooked.

Start cooking at the highest power level and then reduce the level manually.

The cookware is not conducting heat properly.

Use different cookware that is better at conducting heat.

The pan is too large for the cooking zone.

Use a smaller pan.

The extended cooking zone or the PowerFlex cooking area is not activated.

Activate the extended cooking zone or the PowerFlex cooking area.

The cookware used is not suitable for induction cooktops.

Additional information can be found in the linked video.

Please check that your cookware is suitable for cooking with induction. Hold a magnet to the base of the pan. If the magnet sticks, the dishware is suitable.

The magnet does not stick. Please use induction-compatible cookware.

Demo mode is activated.

These functions enable the cooktop to be demonstrated in dealer showrooms without heating up.

Please deactivate demo mode.

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