Support for yourCooktop

Flame burns unevenly/too high

The flame of the gas cooktop burns unevenly or too high. The pans are coated in a black layer of soot.

The burner parts are not in the proper position.

Check that the burner parts have been assembled correctly. See the operating instructions for information about correct assembly.

You are using the wrong nozzles for the type of gas. The gas cooktops are designed to work with natural gas. A nozzle set for liquid propane is also included.

If you wish to use propane gas, you must have the propane gas nozzles installed by an approved Miele service technician or a licensed plumber and gas fitter during commissioning.

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