Support for yourCoffee

Remove and dispose of the cleaning cartridge

Remove and dispose of the cleaning cartridge appears on the coffee machine display instead of Remove the cleaning cartridge and store safely. The cleaning cartridge is not empty.

Software fault.
Automatic cleaning has been interrupted twice or has not been carried out. Automatic cleaning has therefore been switched off.

Remove the cartridge.

Reinsert the cartridge.

What is the status of the cartridge? appears on the display.

Select used.

Follow the instructions on the display.

The cleaning cartridge will be accepted if it has enough cleaning agent.

If the fault persists, please contact us or book a repair appointment online.

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