Support for yourCoffee

No drink being dispensed

The coffee machine is not dispensing a drink even though the beans have been ground and there is sufficient water in the water container.

The brew unit is blocked.

Clean the brew unit in accordance with the operating instructions.

The coffee grinder channel is blocked.

In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).

Clean the ground coffee chute as follows:

Open the appliance door and remove the ground coffee drawer.
Insert the vacuum cleaner attachment. Use the suction wand of your vacuum cleaner to vacuum out the ground coffee chute.
Remove the attachment and reinstall the ground coffee drawer.
Close the appliance door.