Fault F28 or the message Clean brew unit by hand appears on the coffee machine display.
If too much ground coffee is added, the brew unit will not be able to process the coffee.
The ground coffee will be emptied into the grounds container.
The message F28 or Clean brew unit by hand appears on the display.
Switch the coffee machine off with the On/Off button.
Wait 2 minutes before switching the coffee machine back on.
Only add the amount of ground coffee specified in the operating instructions.
In order to remove coffee residues properly from the coffee grinder channel, vacuum out the ground coffee chute once a year with a vacuum cleaner attachment (supplied where applicable).
Clean the ground coffee chute as follows:
Open the appliance door and remove the ground coffee drawer.
Insert the vacuum cleaner attachment. Use the suction wand of your vacuum cleaner to vacuum out the ground coffee chute.
Remove the attachment and reinstall the ground coffee drawer.
Close the appliance door.
If the fault persists, please contact us or book a repair appointment online.
