The containers are not inserted in the appliance properly.
Check whether the containers are inserted correctly in the appliance.
The coffee machine door is difficult to open and close or will not close at all.
Check whether the containers are inserted correctly in the appliance.
Realign the appliance door; see figure.
To adjust the direction of the door (1), turn the screw (1).
To adjust the door forward or backward, turn the screw (2).
Grease the seal with the silicone grease from the appliance accessories kit in line with the operating instructions.