SearchFind a store
Support for yourCoffee

Brew unit cannot be inserted

The brew unit cannot be inserted in the coffee machine.

The brew unit is not in its home position.

To move the brew unit back into its home position, proceed as follows:

  • Use your finger to press the latch; see (1) in Fig. 1.

  • Press the funnel down; see (2) in Fig. 1.

  • Push the connector to the left as far as it will go; see (3) in Fig. 1.

  • To re-establish the home position, then press on PRESS.

The brew unit can now be positioned in the appliance again.

If the fault persists, please contact us or book a repair appointment online.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us