Support for yourCanister Vacuum Cleaner

Floorhead/casing attracting fluff deposits

The floorhead and/or casing of the vacuum cleaner are attracting fluff deposits.

Static charge.

Friction from fine dust (e.g., drilling dust, sand, plaster dust, or flour) inside the suction wand and hose or when pushing the vacuum cleaner over carpets always causes static charge to build up in the appliance.

As a result, when vacuuming carpets, the floorhead and the casing frequently attract lint deposits, which collect on the surface of the appliance.

Spray the floorhead and the casing with an antistatic spray that is suitable for use on the vacuum cleaner surface.

A metal strip has been incorporated into the underside of the handle of some Miele Vacuum-Cleaner Models to discharge static charge.

Not all vacuum-cleaner models feature this metal strip. Models which do not feature a metal strip in the handle are not faulty. The metal strip cannot be retrofitted.

If your vacuum-cleaner model has a metal strip on the underside of its handle, have an expert check if the metal strip is coming into contact with the wand.

Please make sure that you keep your hand in constant contact with this metal strip during vacuuming.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us