Support for your

App

Fault code 3.1.1 / Connection fault

Your smartphone has lost its connection to your Miele appliance. The Miele app displays the message Connection fault and the fault code 3.1.1.

Move the smartphone into the Wi-Fi range of the domestic appliance.

If the problem persists, select Back to second step.

The app attempts to reconnect to the Miele domestic appliance Wi-Fi.

Tap the cross on the top left of the app to cancel the pairing process.

Tap Add appliance to restart the pairing process.

Open the settings of your iPhone or iPad.

Activate the Local network app permission.

Here you will find the operating instructions for your Miele appliances.

We will happily take your repair booking online.

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.