Support for yourApp

App functions/extras for wash program no longer selectable

Additional extras for the wash program can no longer be selected in the Miele app. The additional extras could only be selected via the Miele app and not via the washing machine’s control panel.

You have the option of selecting various extras for a wash program, either via the Miele app or directly on the Miele washing machine. For some washing machines, the Miele app even had additional extras that could only be selected via the Miele app and not via the washing machine’s control panel. This led to a number of queries in the past. To ensure a standardized user experience, Miele has adapted the appliance software of the affected washing machines. The new appliance software was provided in stages and automatically installed on the washing machines.

After updating the appliance software, you cannot select any additional extras for the wash program in the Miele app. You can only select extras in the Miele app that can also be selected via the washing machine’s control panel.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us