Service Department

Excellent service

Excellent service

The quality of our customer service is assessed regularly by utilizing customer surveys. The driving mission of ‘Immer Besser’ puts Miele on a constant quest for continual improvement, seeking out opportunities to add value, increase efficiencies and develop stronger relationships.

We are always close by

A comprehensive network of factory trained Miele and independent service technicians ensure that your appliance will be repaired as quickly as possible.

The equipment in our service vehicles have been carefully thought out

Our factory service technicians not only possess the required know-how, but are also equipped with the correct tools and spare parts to ensure your appliance gets repaired on the first visit. 

Warranty extension

All Miele appliances come with a minimum of a 1 year warranty*, which can be extended to 5 years with the purchase of an Extended Service Contract

*Please see our General Terms & Conditions for full details.