PWM 920 [SI DV DD]
Professional washing machine, steam heating (indirect) with detergent drawer, M Touch Pro Plus – freely programmable.
- Drum volume 6.36 (180) ft³ (l), load size 45 (20) lb (kg)
- Top cleaning & consumption values – innovative Miele technologyNote
Patented honeycomb drum 2.0 and ideal suds container geometry ensure efficient reprocessing with minimal consumption values.*Patent: EP 2 700 744 B1 - Ideal operation thanks to touch color display – M Touch Pro PlusNote
Access all wash programs and advanced professional machine functions easily and intuitively via the clear text touch display. - Simple and safe operation thanks to automatic door lockNote
The door can be opened and closed via OneFingerTouch thanks to the automatic door lock. - Connected for the future using LAN and WiFiAll the information you need
Prepared for connection to high-performance software solutions.*Note: the availability of the software solution is country-specific
Product benefits

Proven hygiene
Effective against viruses – scientifically proven
Our washing machines in the Benchmark series remove more than 99.9%* of all viruses (including coronaviruses).A description of the relevant methodology can be found at the following link: a href="https://www.miele.com/media/ex/com/Professional/Pruefberichte_Virussiegel/Benchmark_Viruswirksamkeit_Testkriterien_Virus_effectiveness_test_criteria_2022_1.pdf" https://miele.com/Benchmark /a

Exclusive to Miele
Patented pre-spin*European patent: EP 2 003 236 B1
Clean from the start
Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.

EcoSpeed – patented wash rhythm*European patent: EP 1354997 B1
Washing action and water usage – a new balance
Intensive cleaning with reduced water consumption due to optimized changes in speed.

Large door opening
Quick loading and unloading
Simple loading and unloading thanks to large door opening with diameter of 58.5".

Large capacity
More space
Miele Professional washing machines have a large capacity drum and so can accommodate large loads of laundry.

Efficient hot water connection
Quick and economical
Connection to a hot water supply enables excellent savings in time and energy with minimal effort.

Proven hygiene
Effective against viruses – scientifically proven
Our washing machines in the Benchmark series remove more than 99.9%* of all viruses (including coronaviruses).A description of the relevant methodology can be found at the following link: a href="https://www.miele.com/media/ex/com/Professional/Pruefberichte_Virussiegel/Benchmark_Viruswirksamkeit_Testkriterien_Virus_effectiveness_test_criteria_2022_1.pdf" https://miele.com/Benchmark /a

Exclusive to Miele
Patented pre-spin*European patent: EP 2 003 236 B1
Clean from the start
Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.

EcoSpeed – patented wash rhythm*European patent: EP 1354997 B1
Washing action and water usage – a new balance
Intensive cleaning with reduced water consumption due to optimized changes in speed.

Excellent durability
Ultimate quality
The professional technology ensures excellent reliability and durability for daily work routine,

Reliable water drainage
No sharp corners or edges
The professional drain valve ensures trouble-free drainage even with coarse soiling.

A wide range of accessories*All accessories can be purchased as an option.
Lots of added extras
Consistently perfect work processes and efficiency - with a large selection of practical accessories.

Large door opening
Quick loading and unloading
Simple loading and unloading thanks to large door opening with diameter of 58.5".

Add laundry
Open the door and add laundry
Did you forget an item of laundry? Don’t worry – simply open the door and add the laundry.*It is possible to add laundry within the first few minutes of starting a program.
Product details
PWM 920 [SI DV DD]
EAN 4002516583028 / Article number 51920032NAM / Material number 12084520
EAN 4002516583028 / Article number 51920032NAM / Material number 12084520
Design | Front loader |
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Product line | Performance Plus |
Front | Stainless Steel |
Load ratio | 1:9 |
Load in lbs | 45 (20) |
Drum volume in cubic feet (l) | 6.36 (180) |
Door opening [Ø] in in.(mm) Large drum opening Large drum opening for fast, ergonomic loading and unloading ensures smooth operation. | 16 3/8 (415) |
Door opening angle in degrees | 180 |
Door hinging | right |
Automatic door lock | |
Innovative suds container | |
Maintenance-free motor with frequency converter | |
Patented honeycomb drum 2.0 |
Tested virucidal efficacy | Proven hygiene Our washing machines in the Benchmark series remove more than 99.9%* of all viruses (including coronaviruses).A description of the relevant methodology can be found at the following link: |
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Proven hygiene | |
Specific water consumption for cold water connection in gal/lb Note In the Cottons 140°F program with connection to cold water. | 6.2 |
Specific energy consumption for cold water connection in kWh/lb Note In the Cottons 140°F program with connection to cold water. | 0.14 |
Specific water consumption for hot water connection in l/kg Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse. | 5.9 |
Specific energy consumption for hot water connection in kWh/lb Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse. | 0.06 |
Water consumption for cold water connection in l Note In the Cottons 140°F program with connection to cold water. | 124 |
Energy consumption for cold water connection in kWh Note In the Cottons 140°F program with connection to cold water. | 2.91 |
Program duration in minutes with cold water connection Note In the Cottons 140°F program with connection to cold water. | 52 |
Water consumption for hot water connection in l Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse. | 118 |
Energy consumption for hot water connection in kW Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse. | 1.2 |
Program duration in minutes with hot water connection Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse. | 44 |
Water consumption in ECO program for cold water connection in l Note In the Cottons ECO 50°C program with connection to cold water. | 116 |
Energy consumption in ECO program for cold water connection in kWh Note In the Cottons ECO 50°C program with connection to cold water. | 1.9 |
Program duration in minutes for ECO program with cold water connection Note In the Cottons ECO 50°C program with connection to hot water. | 34 |
Water consumption in ECO program for hot water connection in l Note In the Cottons ECO 50°C program with connection to hot water. | 114 |
Energy consumption in ECO program for hot water connection in kWh Note In the Cottons ECO 50°C program with connection to hot water. | 0.6 |
Program duration in minutes for ECO program with hot water connection | 33 |
Program runtime in minutes for Mops standard program with cold water connection | 53 |
Program runtime in minutes for Mops standard program with hot water connection | 1.19 |
Residual moisture with cold rinse in % | 48 |
Residual moisture with hot rinse in % | 44 |
Residual moisture when processing cleaning cloths in % | 25 |
Spin speed in rpm | 1075 |
g factor | 462 |
Tested operating hours Note Our machines undergo intensive testing under laboratory conditions. The actual operating hours may vary depending on user, maintenance, and handling of the machine. | 30000 |
Control system | M Touch Pro Plus |
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Programmability | Freely programmable |
Max. delay start in h | Can be selected freely Delay start freely selectable The program start time can be pre-set in advance for efficient planning. |
Countdown indicator | |
Program sequence indicator | |
Choice of display language | |
Option to enter weight prior to start of programme |
Detergent dispenser drawer | 3 compartments |
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Maximum number of connections for liquid dispenser pumps [number] | 12 Note Maximum number of mechanical connections for dispenser pumps. In the case of the Profitronic M and Profitronic D controllers, multi-function modules are required for electronically controlling the pumps. With the M Touch Pro and M Touch Pro Plus controllers, connector boxes must be used to establish the connection. |
Empty sensor |
Type of heating | Indirect steam Dual heating Dual heat makes it possible the choose between the heating types of steam (direct) and electric depending on requirements and availability. |
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Electrical connection | 208/240 V 60 HZ 3 PH |
Heater rating in kW | 0 |
Steam heater rating in kW | 37 |
Total connected load in kW | 3 |
Fuse rating in A | 15 |
Cold water [number] | 3 x 1/2" hose w/ 3/4" union |
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Hot water [number] | 1x 1/2" hose w/ 3/4" th. union |
Dump valve | DN 70 Reliable water drainage The professional drain valve ensures trouble-free drainage even with coarse soiling. |
External dimensions, net height in inches | 57 1/8 (1450) |
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External dimensions, net width in inches | 36 1/2 (924) |
External dimensions, net depth in inches | 41 1/2 (1054) |
External dimensions, gross depth in inches Note Including packaging | 62 1/2 (1585) |
External dimensions, gross height in inches Note Including packaging | 47 3/4 (1210) |
External dimensions, gross width in inches Note Including packaging | 44 1/2 (1130) |
Net weight in lbs.(kg) | 960 (435) |
Gross weight in lbs. Note Including packaging | 1012 (459) |
Maximum floor loading in N | 6207 |
Emissions - sound pressure at workplace Emission sound pressure level in the workplace The emission sound pressure level is a value given to the noise created by the machine. Miele Professional commercial laundry appliances have very low noise levels. | 67 dB(A) re 20 µPa |
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Heat dissipation into the room in BTU/h Heat output into the room During operation, laundry machines release heat into the surrounding area. The released amount of heat/time depends on the set temperatures and the intensity of use. The stated maximum value can be used to control the temperature of the area or to calculate an increase in room temperature. | 6.48 |
Patented preliminary drainage | Patented pre-spin* Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.European patent: EP 2 003 236 B1 |
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Patented cleaning cloth program | |
3-dimensional imbalance monitoring | |
Disinfection rinse | |
Efficient scoop-and-ladle ribs | |
EcoSpeed | EcoSpeed – patented wash rhythm* Intensive cleaning with reduced water consumption due to optimized changes in speed.European patent: EP 1354997 B1 |
Spring-in-spring system | |
Temperature monitoring | |
Automatic load control Plus | |
Volumetric flow meter (optional) | |
Program selection via color frame | |
Emergency shut off | |
Appliance-independent accessories | A wide range of accessories* Consistently perfect work processes and efficiency - with a large selection of practical accessories.All accessories can be purchased as an option. |
Recycling rate in % | 92 |
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Payment system (optional) | |
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Optical interface for service access | |
Peak load cut-out/energy management (optional) | |
Water recovery (optional) | |
LAN | |
WiFi | |
Connector Box |
Respirator masks [number] | 15 |
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Helmets [number] | 5 |
Overalls [number] | 3 |
Over jackets [number] | 5 |
Chemical protection overalls [number] | 2 |
Synthetic duvets [number] | 2 |
Synthetic pillows [number] | 4 |
Feather duvets [number] | 2 |
Feather pillows [number] | 4 |
Cloths, 22 g/0.8 oz[number] | 456 |
Cotton mops, 40 cm/15.7 in[number] | 106 |
Cotton mops, 50 cm/19.7 in[number] | 91 |
Microfibre mops, 40 cm/15.7 in [number]] | 167 |
Microfibre mops, 50 cm/19.7 in [number] | 117 |
Mops, office, 100 g [quantity] | 200 |
Mops, stairway, 150 g [quantity] | 130 |
Summer horse blankets [number] | 3 |
Splash protection IPX4 | |
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Complies with Machinery Directive 2006/42/EC |
Additional accessories and consumables
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