PWM 920 [EL DV DD]

Professional washing machine, electric heating with detergent drawer, M Touch Pro Plus – freely programmable.

Drum volume 6.36 (180) ft³ (l), load size 45 (20) lb (kg)
Top cleaning & consumption values – innovative Miele technology
Note
Patented honeycomb drum 2.0 and ideal suds container geometry ensure efficient reprocessing with minimal consumption values.^*Patent: EP 2 700 744 B1
Ideal operation thanks to touch color display – M Touch Pro Plus
Note
Access all wash programs and advanced professional machine functions easily and intuitively via the clear text touch display.
Simple and safe operation thanks to automatic door lock
Note
The door can be opened and closed via OneFingerTouch thanks to the automatic door lock.
Connected for the future using LAN and WiFi
All the information you need
Prepared for connection to high-performance software solutions.^*Note: the availability of the software solution is country-specific

Front wall texture

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Product benefits

ECO programs

Save up to 42% on energy^*Based on the example of the PWM 916 with cold water connection, Eco Colorsor Eco Colors Intensive compared with standard Colors program, with cold water connection. This information is based on laboratory values and can differ in practice.

Particularly efficient reprocessing of normally or lightly soiled laundry in the ECO program.

Low consumption values

Economical and efficient

Economical and efficient: Laundry machines from Miele Professional boast exceptionally low consumption values.

Exclusive to Miele

Innovative suds container

Low water and energy consumption

Efficient use of resources thanks to new shape of suds container.

Exclusive to Miele

Patented honeycomb drum 2.0

Gentle fabric care and intense cleaning performance

Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.

Proven hygiene

Effective against viruses – scientifically proven

Our washing machines in the Benchmark series remove more than 99.9% of all viruses (including coronaviruses).

Short program cycles

Quick and efficient

Premium commercial technology allows you to benefit from the shortest program cycles.

Preparation of cloths

Ready for immediate use

Cleaning cloths are reprocessed and prepared in the machine in one step.

EcoSpeed – patented wash rhythm^*European patent: EP 1354997 B1

Washing action and water usage – a new balance

Intensive cleaning with reduced water consumption due to optimized changes in speed.

3-dimensional imbalance monitoring

Professional-level spinning

Reliable moisture removal from wash items thanks to professional 3D sensor technology.

Exclusive to Miele

Patented pre-spin^*European patent: EP 2 003 236 B1

Clean from the start

Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.

Efficient spring-in-spring system^*German patent: DE 102010037103 B3

Extremely smooth running

Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.

Large door opening

Quick loading and unloading

Simple loading and unloading thanks to large door opening with diameter of 58.5".

M Touch Pro Plus controls

The benchmark for professional machine operation

Conveniently select and adjust all wash programs via the touch display.

Freely programmable washing machine controls

Complete versatility

With freely programmable controls, all wash parameters can be adjusted.

Exclusive to Miele

Automatic door lock

High user convenience when closing and opening

OneFingerTouch facilitates simple door closure.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

LAN interface

Secure data exchange

The LAN interface enables secure communication in the local network via a LAN cable.

WLAN interface

Wireless data exchange

The WLAN interface enables wireless communication in the local network.

Connection of payment system

Self-service operation

Optimum use in self-service areas is possible thanks to the connection for payment systems.

Connector Box

Flexible connection to external systems

The Connector Box facilitates connections to external systems, e.g., payment, dispensing, and peak-load systems.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Efficient hot water connection

Quick and economical

Connection to a hot water supply enables excellent savings in time and energy with minimal effort.

Peak-load cut-out

Avoiding electricity voltage peaks

Comprehensive energy management by integrating the appliances into an energy management system.

ECO programs

Particularly efficient reprocessing of normally or lightly soiled laundry in the ECO program.

Low consumption values

Economical and efficient

Economical and efficient: Laundry machines from Miele Professional boast exceptionally low consumption values.

Automatic load control Plus

The highest level of precision

High savings potential in terms of resources and cycle times as parameters are adjusted to the load size.

Exclusive to Miele

Innovative suds container

Low water and energy consumption

Efficient use of resources thanks to new shape of suds container.

Large capacity

More space

Miele Professional washing machines have a large capacity drum and so can accommodate large loads of laundry.

Resource-efficient water recycling (option)

Economical

The water from the subsequent rinse is recycled for the next pre-wash program.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Exclusive to Miele

Patented honeycomb drum 2.0

Gentle fabric care and intense cleaning performance

Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

High temperature consistency

We keep our promises

For reliable cleaning results and maximum filtration, the temperature of washing water is monitored constantly.

Proven hygiene

Effective against viruses – scientifically proven

Our washing machines in the Benchmark series remove more than 99.9% of all viruses (including coronaviruses).

Proven hygiene

Excellent hygiene quality – independently verified

The combination of disinfection programs and high safety standards has been verified by an independent jury.

Disinfection rinse

Maximum Filtration

A final rinse with a special high temperature/holding time provides additional reassurance with regard to hygiene.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Short program cycles

Quick and efficient

Premium commercial technology allows you to benefit from the shortest program cycles.

Precisely controlled water consumption

Every drop counts

The flow meter monitors the volume of water intake precisely for maximum efficiency.

Excellent spin performance

Intensive dewatering for high energy efficiency

Very low residual moisture on account of high g-factor.

Preparation of cloths

Ready for immediate use

Cleaning cloths are reprocessed and prepared in the machine in one step.

EcoSpeed – patented wash rhythm^*European patent: EP 1354997 B1

Washing action and water usage – a new balance

Intensive cleaning with reduced water consumption due to optimized changes in speed.

3-dimensional imbalance monitoring

Professional-level spinning

Reliable moisture removal from wash items thanks to professional 3D sensor technology.

Exclusive to Miele

Patented pre-spin^*European patent: EP 2 003 236 B1

Clean from the start

Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Reliable water drainage

No sharp corners or edges

The professional drain valve ensures trouble-free drainage even with coarse soiling.

Efficient spring-in-spring system^*German patent: DE 102010037103 B3

Extremely smooth running

Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.

Excellent durability

Ultimate quality

The professional technology ensures excellent reliability and durability for daily work routine,

Powerful heater elements

Truly powerful

The washing machines are equipped with powerful heater elements for heating water quickly.

Sophisticated asynchronous motor

Powerful and quiet

Sophisticated asynchronous frequency-controlled motor facilitates maximum performance and durability.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Delay start freely selectable

Laundry care according to schedule

The program start time can be pre-set in advance for efficient planning.

Large door opening

Quick loading and unloading

Simple loading and unloading thanks to large door opening with diameter of 58.5".

Countdown indicator

An eye on the time

After the program has started, the display shows the cycle time remaining.

Program selection via color frame

Intuitive and simple operation

Reliable operation: color-coding assists with selecting the right program.

User instructions in a variety of languages

Simple and easy to understand

Avoids operating errors: All instructions and processes can be displayed in a variety of languages.

M Touch Pro Plus controls

The benchmark for professional machine operation

Conveniently select and adjust all wash programs via the touch display.

Add laundry

Open the door and add laundry

Did you forget an item of laundry? Don’t worry – simply open the door and add the laundry.^*It is possible to add laundry within the first few minutes of starting a program.

Freely programmable washing machine controls

Complete versatility

With freely programmable controls, all wash parameters can be adjusted.

Exclusive to Miele

Automatic door lock

High user convenience when closing and opening

OneFingerTouch facilitates simple door closure.

Subject to technical changes; no liability accepted for the accuracy of the information given! Figures as examples for showing the product benefit.

Show all benefits

Product details

PWM 920 [EL DV DD]
EAN 4002516445166 / Article number 51920017NAM / Material number 11803300

Construction type and design

Design	Front loader
Product line	Performance Plus
Front	Stainless Steel
Control panel color	Stainless Steel
Load ratio	1:9
Load in lbs	45 (20)
Drum volume in cubic feet (l)	6.36 (180)
Door opening [Ø] in in.(mm) Large drum opening Large drum opening for fast, ergonomic loading and unloading ensures smooth operation.	16 3/8 (415)
Door opening angle in degrees	180
Door hinging	right
Automatic door lock	Automatic door lock OneFingerTouch facilitates simple door closure.
Innovative suds container	Innovative suds container Efficient use of resources thanks to new shape of suds container.
Maintenance-free motor with frequency converter	Sophisticated asynchronous motor Sophisticated asynchronous frequency-controlled motor facilitates maximum performance and durability.
Patented honeycomb drum 2.0	Patented honeycomb drum 2.0 Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.

Application

Suitable for the hotel and catering industry	Washing machines for hotels and restaurants These washing machines meet the requirements of hotels and restaurants. Depending on the control type, the washing machines offer special programs for optimum cleaning and care of kitchen, bed, and table linen as well as drapes.
Suitable for senior living facilities	Washing machines for nursing homes These washing machines meet the requirements of senior living facilities. Depending on the control type, the washing machines offer specially designed disinfection programs as the basis for optimum hygiene for contaminated or potentially infected laundry, in compliance with Robert Koch Institute guidelines.
Suitable for facility management	Washer-extractors for facility management These washing machines meet the requirements of facilities management. These machines are set up as standard to process mop heads and cleaning cloths with cleaning or disinfection solution. They are also equipped with domestic-style washing machine Program for the perfect cleaning of work uniforms.
Suitable for dry cleaners	Washer-extractors for dry cleaners These washing machines meet the requirements of dry cleaners. Depending on the control type, the washing machines offer special programs for reprocessing bedding, as well as the WetCare system for washing particularly sensitive items (shirts, suits, etc.).
Suitable for commercial laundries	Washing machines for commercial laundries These washing machines are meet the requirements of commercial laundries. Depending on the control type, the washing machines are equipped with a variety of programs for all types of fabrics that a laundry operation may come across.
Suitable for small businesses	Washer-extractors for small businesses These washing machines meet the requirements of small businesses. Depending on the control type, the washing machines feature special programs for cleaning and caring for a wide range of textiles as well as removing stubborn soiling such as flour, grease, or oil.
Suitable for fire brigades and rescue services	For fire brigades and rescue services These washing machines are suitable for use by fire brigades and rescue services with their special programs for the optimum cleaning of respiratory masks, protective work clothing and chemical protective suits. If required, Program for thermal and chemo-thermal disinfection are also available.
Suitable for studs, riding schools and stables	Washer-extractors for horse farms and stables These washing machines are suitable for use in stud farms and riding stables, in particular thanks to their special programs for the perfect reprocessing of horse blankets, saddle blankets, and wool blankets.
Suitable for universities, nurseries, and schools	Wash. ft. f. univ., schools & nursery schools These washing machines are suitable for use in universities, schools, and kindergartens, and offer a number of quick, domestic-style programs for a wide range of requirements. Depending on the control type, the washing machines offer special programs as the basis for hygienic laundry care.
Suitable for hospitals	Washer-extractors for hospitals These washing machines meet the requirements of hospitals. Depending on the control type, the washing machines are equipped with programs for thermal and chemo-thermal disinfection according to the list produced by the Robert Koch Institute in Berlin – providing a basis for safe and reliable hygiene.
Suitable for camp sites	Washer-extractors for camp sites These washing machines meet the requirements of camp sites. Among other things, they are suitable for use with payment systems, are easy to operate and are equipped with numerous domestic-style Program.
Suitable for sports clubs	Washer-extractors for sports clubs These washing machines meet the requirements of sports clubs. Depending on the control type, the washing machines offer special programs for cleaning shoes and protectors.
Suitable for beauty salons, spas, and fitness centers	Washers for beauty salons, spas & fitness centers These washing machines meet the requirements of beauty salons, spas, and fitness studios; e.g., in swimming pools and saunas. Depending on the control type, the washing machines offer special programs for reprocessing towels.
Suitable for the petrochemical industry	Washer-extractors for the petrochemical industry These washer-extractors meet the requirements of the petrochemical industry particularly well, with special programs for highly contaminated laundry, for example.
Suitable for amusement parks and holiday complexes	Washer-extractors for amusement/holiday resorts These washer-extractors are ideal for use in amusement parks and holiday resorts thanks to their robust commercial-grade technology with very short program cycle times, their ease of use, and the option to connect payment systems, to name just a few things.
Suitable for public/community care facilities	Washer-extractors for public/community care These washing machines meet the requirements of public and community care facilities particularly well. They combine professional technology and programs for domestic use with short cycles. What’s more, they are very easy to use and can be connected to payment systems if necessary.

Performance data

Tested virucidal efficacy	Proven hygiene Our washing machines in the Benchmark series remove more than 99.9% of all viruses (including coronaviruses).
Proven hygiene	Proven hygiene The combination of disinfection programs and high safety standards has been verified by an independent jury.
Specific water consumption for cold water connection in gal/lb Note In the Cottons 140°F program with connection to cold water.	6.2
Specific energy consumption for cold water connection in kWh/lb Note In the Cottons 140°F program with connection to cold water.	0.14
Specific water consumption for hot water connection in l/kg Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse.	5.9
Specific energy consumption for hot water connection in kWh/lb Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse.	0.06
Water consumption for cold water connection in l Note In the Cottons 140°F program with connection to cold water.	124
Energy consumption for cold water connection in kWh Note In the Cottons 140°F program with connection to cold water.	2.8
Program duration in minutes with cold water connection Note In the Cottons 140°F program with connection to cold water.	55
Water consumption for hot water connection in l Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse.	118
Water consumption for hot water connection in Mops standard program in gal	222.6
Energy consumption for hot water connection in kW Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse.	1.2
Energy consumption for hot water connection in Mops standard program in kWh	1.66
Program duration in minutes with hot water connection Note In the Cottons ECO 60°C program with connection to hot and cold water, hot rinse.	44
Water consumption in ECO program for cold water connection in l Note In the Cottons ECO 50°C program with connection to cold water.	116
Energy consumption in ECO program for cold water connection in kWh Note In the Cottons ECO 50°C program with connection to cold water.	2
Program duration in minutes for ECO program with cold water connection Note In the Cottons ECO 50°C program with connection to hot water.	35
Water consumption in ECO program for hot water connection in l Note In the Cottons ECO 50°C program with connection to hot water.	114
Energy consumption in ECO program for hot water connection in kWh Note In the Cottons ECO 50°C program with connection to hot water.	0.6
Program duration in minutes for ECO program with hot water connection	33
Program runtime in minutes for Mops standard program with cold water connection	56
Program runtime in minutes for Mops standard program with hot water connection	50
Residual moisture with cold rinse in %	48
Residual moisture with hot rinse in %	44
Residual moisture when processing cleaning cloths in %	25
Spin speed in rpm	1075
g factor	462
Tested operating hours Note Our machines undergo intensive testing under laboratory conditions. The actual operating hours may vary depending on user, maintenance, and handling of the machine.	30000

Control

Control system	M Touch Pro Plus
Programmability	Freely programmable
Max. delay start in h	Can be selected freely Delay start freely selectable The program start time can be pre-set in advance for efficient planning.
Countdown indicator	Countdown indicator After the program has started, the display shows the cycle time remaining.
Program sequence indicator
Choice of display language	User instructions in a variety of languages Avoids operating errors: All instructions and processes can be displayed in a variety of languages.
Option to enter weight prior to start of programme

Dispensing

Detergent dispenser drawer	3 compartments
Maximum number of connections for liquid dispenser pumps [number]	12 Note Maximum number of mechanical connections for dispenser pumps. In the case of the Profitronic M and Profitronic D controllers, multi-function modules are required for electronically controlling the pumps. With the M Touch Pro and M Touch Pro Plus controllers, connector boxes must be used to establish the connection.
Empty sensor	Empty sensing A message in the washing machine display will indicate promptly if one of the containers is empty.

Standard electrical connection

Type of heating	Electric
Electrical connection	208/240 V 60 HZ 3 PH
Heater rating in kW	19.6
Total connected load in kW	20.6
Fuse rating in A	60

Water connection/drainage

Cold water [number]	3 x 1/2" hose w/ 3/4" union
Hot water [number]	1x 1/2" hose w/ 3/4" th. union
Hard water (optional) [number]	2 x 1/2" w/ 3/4" union
Dump valve	DN 70 Reliable water drainage The professional drain valve ensures trouble-free drainage even with coarse soiling.

Dimensions and weight

External dimensions, net height in inches	57 1/8 (1450)
External dimensions, net width in inches	36 7/16 (924)
External dimensions, net depth in inches	41 1/2 (1054)
External dimensions, gross height in inches Note Including packaging	62 7/16 (1585)
External dimensions, gross width in inches Note Including packaging	47 11/16 (1210)
External dimensions, gross depth in inches Note Including packaging	44 1/2 (1130)
Net weight in lbs.(kg)	957 (434)
Gross weight in lbs. Note Including packaging	1010 (458)
Maximum floor load in N/m²	6197

Emission values

Emissions - sound pressure at workplace Emission sound pressure level in the workplace The emission sound pressure level is a value given to the noise created by the machine. Miele Professional commercial laundry appliances have very low noise levels.	65 dB(A) re 20 µPa
Heat dissipation into the room in BTU/h Heat output into the room During operation, laundry machines release heat into the surrounding area. The released amount of heat/time depends on the set temperatures and the intensity of use. The stated maximum value can be used to control the temperature of the area or to calculate an increase in room temperature.	6.48

Features

Patented preliminary drainage	Patented pre-spin^* Perfect cleanliness Cleaning cloths are rinsed out before the start of the washing process.European patent: EP 2 003 236 B1
Patented cleaning cloth program	Preparation of cloths Cleaning cloths are reprocessed and prepared in the machine in one step.
3-dimensional imbalance monitoring	3-dimensional imbalance monitoring Reliable moisture removal from wash items thanks to professional 3D sensor technology.
Disinfection rinse	Disinfection rinse A final rinse with a special high temperature/holding time provides additional reassurance with regard to hygiene.
Efficient scoop-and-ladle ribs	Patented honeycomb drum 2.0 Optimum laundry care and cleaning thanks to patented honeycomb drum with scoop ribs for effective wetting.
EcoSpeed	EcoSpeed – patented wash rhythm^* Intensive cleaning with reduced water consumption due to optimized changes in speed.European patent: EP 1354997 B1
Spring-in-spring system	Efficient spring-in-spring system^* Extremely smooth running, even at high spin speeds, thanks to efficient suspension system.German patent: DE 102010037103 B3
Temperature monitoring	High temperature consistency For reliable cleaning results and maximum filtration, the temperature of washing water is monitored constantly.
Special heater element	Powerful heater elements The washing machines are equipped with powerful heater elements for heating water quickly.
Automatic load control Plus	Automatic load control Plus High savings potential in terms of resources and cycle times as parameters are adjusted to the load size.
Volumetric flow meter (optional)	Precisely controlled water consumption The flow meter monitors the volume of water intake precisely for maximum efficiency.
Weighing base (optional)	Retrofittable weighing base The washing machine can be installed on a base with integrated weighing cells, even post-purchase. The weighing cells determine the precise weight of the laundry load and, in connection with Profitronic M controls, introduce the precise volume of water to the wash process.
Add laundry	Add laundry Did you forget an item of laundry? Don’t worry – simply open the door and add the laundry.^*It is possible to add laundry within the first few minutes of starting a program.
Program selection via color frame
Emergency shut off	Note The EMERGENCY STOP switch can be pressed to avert actual or impending danger by shutting down the machine safely.
Appliance-independent accessories	A wide range of accessories Consistently perfect work processes and efficiency - with a large selection of practical accessories.

Efficiency and sustainability

Recycling rate in %	92

Connection options

Payment system (optional)	Connection of payment system Optimum use in self-service areas is possible thanks to the connection for payment systems.
Optical interface for service access	Notice Authorized service personnel can use the optical interface to easily and quickly read out data from the machine for service purposes.
Peak-load negotiation/energy management (optional)	Peak-load cut-out Comprehensive energy management by integrating the appliances into an energy management system.
Water recovery (optional)	Resource-efficient water recycling (option) The water from the subsequent rinse is recycled for the next pre-wash program.
LAN
WiFi	WLAN interface The WLAN interface enables wireless communication in the local network.
Connector Box	Connector Box The Connector Box facilitates connections to external systems, e.g., payment, dispensing, and peak-load systems.

Capacities

Respirator masks [number]	15
Helmets [number]	5
Overalls [number]	3
Over jackets [number]	5
Chemical protection overalls [number]	2
Synthetic duvets [number]	2
Synthetic pillows [number]	4
Feather duvets [number]	2
Feather pillows [number]	4
Cloths, 22 g/0.8 oz[number]	456
Cotton mops, 40 cm/15.7 in[number]	106
Cotton mops, 50 cm/19.7 in[number]	91
Microfibre mops, 40 cm/15.7 in [number]]	167
Microfibre mops, 50 cm/19.7 in [number]	117
Mops, office, 100 g [quantity]	200
Mops, stairway, 150 g [quantity]	130
Summer horse blankets [number]	3

Standards, test certificates, and symbols

Splash protection IPX4
c ETL US
Complies with Machinery Directive 2006/42/EC

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