Protect your patients

Your patients are the lifeblood of your business – are you doing enough to protect them? Attracting and retaining patients is vital to the success and survival of your practice. And key to this is protecting your patients – their best interests, their health and, crucially, their safety. But with numerous patients visiting your practice each day, and different employees being responsible for various elements of the experience, how can you ensure consistent, high standards every time?

A cube with various photographic motifs can be seen. Various situations of patients in medical treatment are shown.

Delivering a positive experience from start to finish

Making sure your patients have the best experience possible isn’t just about the treatment and care outcome they receive. Lots of patients can feel nervous or apprehensive about medical consultations and treatments, so it’s important that they’re made to feel at ease and confident they’re in safe hands. 

Whether they know it or not, your patients will be making judgements about your practice from the moment they get in touch to make an appointment, right through their visit, to the moment they leave and the aftercare they receive. A warm welcome, helpful staff, clean facilities, and pleasant surroundings all contribute to the overall experience. Remember that every patient’s judgement has the potential to impact your wider reputation. They could share their experiences with family, friends, or colleagues, or leave a review – it’s up to you to make sure that it’s a positive one!

Several people are sitting in a doctor's waiting room wearing mouth-nose protection.

Keeping patients safe with stringent hygiene and infection control measures

Hygiene and infection control should always be paramount in a medical environment, but the ongoing Covid-19 pandemic has made patients even more aware of its importance. Make sure that you’re up to date with the infection control guidelines set out by your industry or national authority, and that these processes and procedures are executed consistently by the entire team throughout the practice.

To protect both patients and personnel, high hygiene standards must be demonstrated and upheld across the entire healthcare environment. Everything from your reception and waiting areas, to toilet facilities, consultation and treatment rooms need to be spotless, as should your personal appearance and that of your employees. PPE and work clothes should always be clean and presentable and bear no visible staining. 

The cleanliness of your instruments plays one of the most crucial roles in keeping patients safe. After use, your instruments need to be cleaned and disinfected, either manually or in a washer disinfector, and, based on the risk, sterilised. A high-performance steam steriliser is the most effective way to guarantee the fast, safe, and reliable sterilisation of instruments and deliver peace of mind when it comes to patient care. To ensure consistency across the team, ensure that all the necessary employees have undergone thorough training on the equipment so they have a good understanding of correct usage, and the different features and functions.

 

The Miele Steriliser Cube can be seen against a dark background and many small cubes.

How the Cube and Cube X sterilisers help you to protect your patients:

  • Our B Universal 134°C programme uses the power of steam to ensure that all relevant instruments are sterilised and safe to use.
  • Both the Cube and Cube X are B class sterilisers making them the most advanced type on the market and appropriate for use with all types of instruments.
  • The high-performance units feature EcoDry technology, delivering 30% shorter cycle times to help you turn instruments around safely and quickly for patients. 
  • Both models are wifi ready, and can be used with an optional intelligent, app-based documentation software called DataDiary. This provides complete and uninterrupted tracking and tracing of processes, ensuring that records are continuous, complete, and legally compliant.
  • A colour touch display and intuitive menu make them easy to use.

Click here to learn more about how the Cube and Cube X can help you to protect your investments, or for more information, get in touch.

Do you need individual advice?

Any questions or do you need further information on our products? Get in touch with us. We are always there for you and will be happy to answer your questions and requests.