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90-Day QC Money Back Guarantee
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HoneycombTM laundry
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In the age of marketing hype and advertising fluff, we understand that customers need true assurances that they are making a wise purchasing decision using facts and not ad agency jargon. The information provided in our brochures, on our website (mieleusa.com) and by the product specialists at authorized Miele dealerships is not part of that game. As a family owned company, whose products proudly bear the family name and the legacy of a century old tradition founded in quality and innovation, Miele is committed to your total satisfaction. Guaranteed.
Please carefully review this 90-Day Money Back Guarantee offer and do not hesitate to ask your dealer, or call Miele directly, for additional details.
Thank you for considering Miele... we hope you will put your trust in our brand.
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Terms:
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If you are not completely satisfied that Miele’s washing machine, with its revolutionary HoneycombTM washing drum, is cleaning your clothing better than the machine you owned before, Miele will refund the full purchase price of the washing machine.
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The 90-day guarantee applies only to Miele washing machine models W3039i, W3035, W3033 and PW6065.
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The washing machine must be purchased from an authorized Miele dealer.
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The washing machine must be installed by an authorized Miele installer.
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The product registration card must have been completed, mailed and received by Miele prior to the registration of dissatisfaction. (On line registration is also acceptable.)
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The washing machine must have been operated according to the Miele operating instructions and must not have been damaged by you in any way.
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If you register your dissatisfaction within the 90-day period, an authorized Miele technician will contact you and attempt to rectify the washing performance of the machine. If thereafter you are still not satisfied, the full purchase price of the washing machine will be refunded. No refund will be made until and unless an authorized Miele technician has the opportunity to perform a diagnostic test on the washing machine and attempt to resolve perceived performance problems.
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The washing machine must be returned to Miele with the original purchase receipt. Miele will arrange for machine pick-up.
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Miele is not responsible for providing a substitute washing machine, should this guarantee be invoked.
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This limited 90-day money back guarantee applies only to certain models (see Terms and Conditions, point 1) and only to Miele washing machines purchased and installed between June 15, 2004 and December 31, 2013.
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Amount of refund does not include accessories, installation, cabinet modifications, extended warranty or shipping and handling charged by the dealership. Refund amount is the amount paid for the washing machine product only, including applicable sales tax.
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If you are not convinced that the washing performance of your new Miele washing machine is better than the machine you owned before, call (800) 356-0991.
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Download the details of this program.
QC
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